Although our products may display an “In Stock” status, this indicator does not always reflect real-time inventory. Stock levels can change quickly, and some items may require additional processing time.
If you are working to a deadline, scheduling a project, or need your order within a specific timeframe, please contact us before purchasing via WhatsApp or the Contact us page so we can confirm availability and provide accurate lead times.
We’re here to help ensure you get exactly what you need, when you need it.
Last updated: 07/09/2025
We want you to be confident when shopping with us. This page explains your rights and our terms for deliveries, returns, refunds, exchanges, and digital products. It applies to UK and international customers.
Note: Standard delivery costs will be refunded; upgraded shipping (e.g., next-day) is non-refundable. You are responsible for return postage unless the item is faulty, damaged, or incorrect. Used, installed, or damaged goods beyond reasonable inspection may incur up to 50% deduction from the refund.
For full details, see our Shipping Policy.
Proof of return: Customers must retain proof of postage for all returns. Tracked and insured services are strongly recommended.
Refund method: Refunds are issued only to the original payment method used for the purchase. We cannot refund to alternative cards, accounts, or payment services.
Refused or undeliverable parcels: If a delivery is refused, unclaimed, or undeliverable due to incorrect address details provided, the customer will be responsible for return shipping costs and any applicable restocking fees.
We’re happy to answer any questions you have about a product or service, fill in the contact form below.
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